Return & Exchange Policy

At The Aura Society, we take pride in offering carefully selected luxury-inspired accessories. Please review our policy before placing your order.

Returns & Refunds

All sales are final. We do not offer refunds.

Exchanges & Store Credit

We offer exchanges or store credit within 7 days of the delivery date for eligible items.

To qualify, items must:

• Be unworn and unused.
• Be in their original condition.
• Include all original packaging.

Return Shipping

Customers are responsible for all return shipping costs unless the return is due to an error on our part.

Returns should only be sent after your request has been approved. We will provide the correct return address and instructions.

Final Sale Items

For hygiene and safety reasons, the following items cannot be returned or exchanged:

• Jewelry
• Earrings
• Any other items marked as Final Sale

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:

• Your order number.
• Photos of the item and packaging.
• A brief description of the issue.

Once reviewed, we will work with you to provide an appropriate solution.

Contact Us

If you have any questions regarding your order or our return policy, please contact our customer support team before returning any item at hello.theaurasociety@gmail.com or 770-572-9902.